These Terms of Service govern your access to and use of autonelo.com and purchases made through Autonelo.
Autonelo is operated by Gucheng County Huxuren Trading Co., Ltd.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service.
Online Store Terms
You may use this website only for lawful purposes. You must not use our website, products, or services in violation of applicable laws or regulations.
Product Information
We make reasonable efforts to present product descriptions, images, specifications, compatibility information, availability, and pricing accurately.
Actual product appearance or color may vary slightly due to display settings, lighting, manufacturing variations, or other reasonable factors.
Customers are responsible for reviewing available product dimensions, specifications, and compatibility information before purchasing automotive accessories for a particular vehicle.
Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory issues, or other legitimate operational reasons.
If payment has already been collected for an order that we cancel, an appropriate refund will be issued.
Pricing
Prices, discounts, and promotions may change from time to time. The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious errors where permitted by applicable law.
Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Return Policy. Customers should review these policies before completing a purchase.
Intellectual Property
Website content, including text, graphics, layout, logos, and other materials owned by Autonelo or its licensors, may not be reproduced, distributed, or commercially exploited without authorization except where permitted by applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, Autonelo and Gucheng County Huxuren Trading Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude or restrict consumer rights or other legal rights that cannot lawfully be excluded.
Governing Law
For customers in the United States, these Terms of Service and disputes arising out of or relating to purchases, transactions, services, or use of autonelo.com shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
For customers outside the United States, mandatory consumer protection laws applicable in the customer's jurisdiction may continue to apply where they cannot lawfully be excluded.
Dispute Resolution, Jurisdiction and Venue
If a dispute, claim, or controversy arises out of or relates to these Terms, an order, a product, our services, or use of autonelo.com, you agree to first contact us at service@autonelo.com and attempt to resolve the dispute informally.
If the dispute cannot be resolved informally, and unless applicable consumer law provides otherwise, any legal action may be brought before a court of competent jurisdiction in the State of Georgia, United States. Where legally permitted, the parties consent to the jurisdiction and venue of such courts.
Arbitration
Where both parties mutually agree in writing after a dispute arises, the dispute may be submitted to binding arbitration instead of court proceedings. Nothing in this section requires a consumer to waive any right to bring a claim in court where such a waiver is prohibited by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Updated Terms will become effective when published on autonelo.com unless otherwise required by applicable law.
Contact Information
Operator: Gucheng County Huxuren Trading Co., Ltd.
Email: service@autonelo.com
Phone: +86 13282831564
Registered Address: No. 13-1294, Cross-border E-commerce Research Building, South Side of Gushui Road, Economic Development Zone, Gucheng County, Xiangyang City, Hubei Province, China