Terms of Service

Welcome to Autonelo. These Terms of Service govern your use of autonelo.com and your purchase of products through our website. Autonelo is operated by Gucheng County Huxuren Trading Co., Ltd. By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. You may not use our website, services, or products for any unlawful or unauthorized purpose.

2. Product Information

We make reasonable efforts to display accurate descriptions, specifications, photographs, compatibility information, prices, and availability. Product appearance may vary slightly because of screen settings or reasonable manufacturing variations.

Customers should review applicable product specifications and compatibility information before purchasing automotive accessories.

3. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders where reasonably necessary, including suspected fraud, incorrect pricing, payment problems, or product unavailability.

You are responsible for providing accurate billing, shipping, and contact information.

4. Shipping

Shipping charges, delivery estimates, and related conditions are described in our Shipping Policy. Delivery times are estimates and may be affected by circumstances outside our reasonable control.

5. Returns and Refunds

Returns and refunds are governed by our Return Policy. Customers should contact our customer service team before returning an eligible item and follow the return instructions provided.

6. Intellectual Property

Original Autonelo website content and branding may not be copied, reproduced, distributed, or commercially exploited without authorization, except as permitted by applicable law.

7. Prohibited Uses

You may not use our website for unlawful activity, fraud, unauthorized access, distribution of malicious software, interference with website security, or infringement of the rights of others.

8. Third-Party Services

Our store may use third-party providers for payment processing, hosting, analytics, logistics, and other functions. Certain third-party services may be subject to separate terms and policies.

9. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis. Nothing in these Terms excludes statutory consumer rights that cannot legally be excluded.

To the maximum extent permitted by law, Autonelo and its operator shall not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

10. Governing Law

These Terms of Service and any dispute arising out of or relating to these Terms, the website, our services, or any purchase made through the website shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

11. Dispute Resolution, Jurisdiction and Venue

Before commencing formal legal proceedings, the parties agree to make a reasonable, good-faith effort to resolve any dispute, claim, or controversy arising out of or relating to these Terms of Service, Autonelo, our services, or any purchase made through the website through direct negotiation.

If a dispute cannot be resolved through good-faith negotiation, either party may bring the dispute before a court of competent jurisdiction in the State of California, United States. Subject to applicable law, the parties consent to the jurisdiction of such courts and agree that the venue for such proceedings shall be in the State of California.

12. Arbitration

These Terms do not require mandatory arbitration unless the parties separately agree in writing to submit a particular dispute to arbitration. If the parties mutually agree to arbitration, the applicable arbitration procedure, location, rules, and allocation of costs shall be agreed upon in writing before the arbitration begins.

Nothing in this section prevents either party from exercising any right or remedy that cannot be waived or restricted under applicable consumer protection law.

13. Changes to These Terms

We reserve the right to update these Terms from time to time. The current version will be published on this page. Continued use of the website following an update constitutes acceptance to the extent permitted by applicable law.