Shipping Policy

This Shipping Policy applies to orders placed through Autonelo at autonelo.com.

Shipping Charges

Orders from $0.00 to $39.98: $12.99 shipping fee.

Orders of $39.99 or more: Free Shipping.

Any applicable shipping charges will be displayed during checkout before the order is completed.

Order Processing

Orders are generally processed within 1–3 business days. Processing times may be longer during holidays, periods of high order volume, or other exceptional circumstances.

Estimated Delivery

Delivery times vary depending on the destination, carrier, product availability, and circumstances outside our reasonable control.

Tracking information will be provided when available after an order has been shipped. Any estimated delivery date is an estimate and is not a guaranteed delivery date.

Shipping Destinations

Available shipping destinations are displayed during checkout. Certain products or destinations may be subject to shipping restrictions.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information. If you notice an error in your delivery address after placing an order, please contact us as soon as possible.

Lost or Delayed Packages

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us so that we can review the shipment and provide appropriate assistance.