This Privacy Policy explains how Autonelo collects, uses, discloses, and protects personal information when you visit autonelo.com, place an order, contact us, or otherwise use our services.
Autonelo is operated by Gucheng County Huxuren Trading Co., Ltd.
Information We Collect
Depending on how you interact with our website, we may collect information such as your name, billing and shipping address, email address, telephone number, order information, device information, IP address, and information regarding your interactions with our website.
Payment information may be processed directly by third-party payment providers rather than stored directly by us.
How We Use Your Information
We may use personal information to process and fulfill orders, provide shipping updates, process returns and refunds, provide customer support, maintain and improve our website, prevent fraudulent activity, comply with legal obligations, and provide marketing communications where permitted by applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website usage, and support advertising or marketing activities where permitted.
Where required by applicable law, visitors will be provided with appropriate choices regarding non-essential cookies.
Sharing of Personal Information
We may share personal information with service providers that assist us with ecommerce hosting, payment processing, shipping and fulfillment, analytics, customer service, fraud prevention, marketing, and other services necessary to operate our business.
We do not sell personal information simply in exchange for monetary payment.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information, including rights to request access, correction, deletion, or other available privacy rights.
Privacy requests may be submitted to service@autonelo.com.
Data Security
We use reasonable administrative and technical measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may rely on third-party services for ecommerce functionality, payments, shipping, analytics, advertising, or other business operations. These third parties may process information according to their own privacy practices and applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or other operational circumstances. Updated versions will be published on autonelo.com.
Contact Us
Operator: Gucheng County Huxuren Trading Co., Ltd.
Email: service@autonelo.com
Phone: +86 13282831564
Registered Address: No. 13-1294, Cross-border E-commerce Research Building, South Side of Gushui Road, Economic Development Zone, Gucheng County, Xiangyang City, Hubei Province, China